
Frequently asked questions
Your questions about professional cleaning, our answers
- Free quote
- Reply within 5 hours
- 7 days a week, subject to schedule
Quotes and pricing
Is the cleaning quote free?
Yes. The quote is always free and with no obligation. Your online request gives us the first details; we then finalise the quote during a visit on site.
Request a free quoteHow quickly will you call me back after a quote request?
We call you back within 5 hours, Monday to Saturday from 7am to 7pm, to clarify your needs. We then arrange an appointment: we visit the premises with you and finalise your quote on site.
How much does professional cleaning cost?
The price depends on the floor area, the type of premises, the frequency of visits and the services chosen. Every quote is tailored and free: describe your needs and we will reply quickly.
Get my quoteCan I get a quote on site?
Yes, and that is what we prefer: we visit the premises before taking on a job, so we can prepare a fair quote. The visit and the quote are free and with no obligation.
Our services
What services do you offer chalet and holiday rental owners?
Changeover cleaning between guests, bed preparation (with your linen), key and key-box handling, restocking of consumables, property checks and reporting of faults. We work Monday to Sunday, depending on the schedule.
Holiday rental cleaningDo you handle the linen for my holiday rental?
We make up the beds with your linen, but we do not offer linen hire, laundry or collection. You remain free to choose your linen provider.
Do you clean the common areas of apartment buildings?
Yes: entrance halls, stairs, lifts, bin stores and windows of the common areas, at a frequency suited to each building. Managing agents have a clear contract and a single point of contact for all their buildings.
Apartment building cleaningDo you do post-construction cleaning?
Yes: pre-acceptance clean, final clean before key handover, return visit after snagging and windows, for developers, building firms, tradespeople and architects, in new builds as in renovations.
Post-construction cleaningDo you clean offices outside working hours?
Yes. We work early in the morning, in the evening or at weekends so as not to disturb your business: offices, washrooms, break areas, reception and interior windows.
Office cleaningDo you work in hotels and holiday residences?
Yes: stay-over or departure rooms, common areas, public restrooms, one-off support for the floors and night-time cleaning of common areas, at weekends as during the week.
Hotel and residence cleaningAreas, hours and follow-up
Which communes do you cover around Cluses?
We work in 30 communes of Haute-Savoie: Cluses, Scionzier, Marnaz, Thyez, Marignier, Vougy, Châtillon-sur-Cluses, Mont-Saxonnex, Magland, Taninges, Morillon, Verchaix, Samoëns, Les Gets, Mieussy, Morzine, Arâches-la-Frasse, Sallanches, Chamonix, Megève, Passy, Domancy, Cordon, Bonneville, Saint-Pierre-en-Faucigny, Amancy, La Roche-sur-Foron, Étaux, Ayse and Le Grand-Bornand.
See all areasDo you clean in Chamonix and Megève?
Yes. We work in Chamonix, Megève, Sallanches, Samoëns, Les Gets and all the communes of our area, including chalets and holiday residences.
Do you work at weekends?
Yes. We work Monday to Sunday, from 5am to 9pm, according to the schedule agreed with you: ideal for holiday rental changeovers, hotels and offices.
How can I follow your visits?
Every visit is recorded: dates, arrival times and observations can be viewed online via a QR code left on site, or noted on a simple visit sheet, as you prefer.
Do you work after a party stay or in a very untidy property?
Yes, discreetly and confidentially, without judgement. Restoration after a damaged stay can be a dedicated job, on quotation.
Private individuals
Do you also work with private individuals?
Yes. Our business is focused on professionals, but we also consider requests from private individuals, on quotation. Call us on 07 49 97 11 46 or write to us to talk about it.
Contact usStill have a question? Ask us
Call back within 5 hours, Monday to Saturday, 7am to 7pm.
